Shipping policy

UK Delivery
£7.99
Estimated delivery: 5–8 working days

International Delivery
£19.99
Estimated delivery: 7–14 working days

Please note that delivery times may vary during busy periods and holidays. International orders may also experience delays due to customs processing.

How long does delivery take?
UK orders are estimated to arrive within 5–8 working days. International orders are estimated to arrive within 7–14 working days.

How much is shipping?
UK shipping is £7.99 and international shipping is £19.99.

Can I return my hair?
We do not accept returns or provide refunds on hair that has been used, opened or installed. Exchanges may be accepted on unused products in their original condition and packaging.

What if there is a problem with my order?
Please contact lohahairco@gmail.com within 48 hours of delivery if your order arrives damaged, incorrect or there is another issue with your purchase.