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We’re here to help.
Have a question about your order, our hair or finding the right Loha look? Send us a message and our customer care team will be happy to help.
CUSTOMER CARE
Thoughtful support, from us to you.
Whether it’s before or after your order, we want your Loha experience to feel simple, clear and cared for.
CUSTOMER CARE
Need a little help?
For questions about orders, products, shipping or exchanges, send us a message using the form or email us directly.
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We aim to respond to customer enquiries as soon as possible.
Order enquiries
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Looking for a quick answer?
Visit our FAQs for information about shipping, returns, exchanges and contacting Loha Hair.