LOHA HAIR
Frequently Asked Questions
Everything you need to know about ordering, delivery, returns and getting in touch with Loha Hair.
Your questions, answered.
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How long does shipping take?
UK orders typically arrive within 5–8 working days. International orders usually arrive within 7–14 working days.
Do you offer returns?
Due to hygiene reasons and the nature of hair products, we do not accept returns on opened or used items.
How can I contact Loha Hair?
Please email us at lohahairco@gmail.com for any customer service enquiries.
Can I exchange my order?
Exchanges may be accepted for unused products in their original packaging. Please contact us directly for assistance.
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Still need help?
Our customer care team is happy to help with any order or product enquiries.