Refund policy

Due to the nature of our products, Loha Hair does not accept returns or provide refunds on hair that has been used, opened or installed.

Exchanges may be accepted for unused products that remain in their original condition and packaging.

If your order arrives damaged, incorrect, or you experience an issue with your purchase, please contact lohahairco@gmail.com within 48 hours of delivery, and our team will do our best to resolve the issue.